Ventura Bus Lines

Ventura Bus Lines has been running as an Australian transportation company since 1924, carrying more than 30 million passengers across Melbourne each year. Ventura needed to develop an integrated digital approach to engage its customers online.

VenturaBuses-Full-Width

The brief

W3 Digital developed an integrated platform approach to engaging Ventura’s customers.

What we did

The processes and expertise we used to help Ventura Bus Lines engage its customers and passengers were:

  • User experience (UX) consultation and design
  • Information architecture
  • Customer data strategy
  • Social media engagement strategy
  • Application design and development
  • Search Engine Optimisation
  • Systems integration
VenturaBuses-Desktop-Left
VenturaBuses-Data-Left

The results

W3 Digital delivered a customer engagement platform that:

  • Improved customer engagement
  • Grew customer database
  • Improved social media engagement

Chisholm

W3.Digital partnered closely with DPR&Co on the Chisholm Institute programme and together we delivered amazing results. Chisholm had a challenge converting enrolment leads and needed help to find enrolment funnel optimisation and business efficiencies to support a major student marketing campaign. Chisholm’s peak enrolment period in January had traditionally been an extremely stressful and challenging […]

View Case Study

Telstra Liberate

Telstra has delivered an enhanced, user-friendly Liberate solution allowing Enterprise customers transition from fixed to mobile calls natively. Designed and developed with W3.Digital’s Lean Design Squad the new Liberate app, portal and mobile-only solutions offer users greater control, responsiveness and mobility. Telstra invited W3.Digital to bring Human Centered Design capability to inform, validate and help […]

View Case Study

PRG Future State Strategy

PRG knew the time had come for change and to be future ready with a new future state operating model and transition roadmap for successful business growth.

View Case Study
Your browser is out-of-date!

Update your browser to view this website correctly.Update my browser now

×